SOLUTIONS that work,

SUPPORT you can trust.

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Help IT is your approachable, full-service IT managed provider based in Taupo, supporting the Central North Island and the Bay of Plenty

At Help IT, we’re your trusted IT managed service provider, taking care of everything IT so you don't have to. Whether you need reliable IT support, advanced cyber services, secure cloud solutions, or smart security systems, we're here to keep your business running smoothly and securely.

Our friendly, face-to-face approach means you always get clear advice and tailored solutions, not just tech jargon. From hardware setup and Microsoft 365 support to ransomware protection, cloud migrations, and CCTV installations, we solve your tech headaches before they disrupt your day.

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Our Services

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IT Support / Managed Services

Help IT offers comprehensive IT Support Services and IT Managed Services, handling everything from hardware supply and setup to network management, Teams VoIP, and security systems. We deliver tailored technology solutions for businesses, schools, healthcare, hotels and farms - providing proactive support, installation, and ongoing maintenance for all your technology needs.

Cybersecurity

Protect your business with complete cyber security solutions. We deliver proactive threat detection, firewalls, endpoint protection, and data encryption, along with staff training and compliance support. Our expert guidance helps prevent cyber attacks, meet insurance requirements, and stay resilient against evolving threats.

Cloud Services

Transform your business with comprehensive cloud services, featuring Microsoft 365, Azure, G suite, cloud backup and smooth cloud migrations. Our solutions reduce hardware costs, boost reliability, and enable secure remote work, future-proofing your business with scalable infrastructure.

Security Systems

At Help IT, we deliver tailored commercial security systems for business, schools, healthcare, hotels and farms as well as smart home security. Our solutions include CCTV installation, access control systems, and smart security setups with real-time cloud connectivity - giving you instant alerts and images straight to your phone. We handle everything from design and equipment supply to full installation.

Send Us A Message

For a free consultation or quote, please send us a message

Our Partners

Hear What Our Clients Have To Say

“We have been a customer of Help IT for almost a decade. Dan and the team look after both our businesses. Having come from an ICT background it has often been a challenge to find an ICT provider that meets my lofty expectations and can win my trust and confidence. I have to say Dan has been brilliant to work with. He has a passion for the business and is always staying current with the industry and technology developments. He's a smart guy with a strong team behind him and Help IT has met and in many cases exceeded our expectations on all the many projects they have worked on for us from security systems to POS, firewall, network and simply providing the best advice and support around day to day hardware requirements. We can't recommend Dan and the team at Help IT highly enough. They have knowledge, integrity and have truly become a long term trusted business partner for all our ITC requirements.”

Mark Saville — Director

Huka Honey Hive

“The thing I appreciate about HelpIT the most is their relational approach, and their responsiveness to our needs. They understand the education context and work hard to make the lives of our teachers easier by being dependable, solution-focused, and forward-thinking. I also know I can rely on the team for additional support whenever it is needed.”

Ben Claxton — Principal

Taupo-nui-a-Tia College

“We returned to HelpIT in 2024 after working with an out-of-town provider, and the difference has been clear. Their responsiveness, proactive support, and can-do attitude have been excellent. Dan and the team are always willing to step in, solve issues quickly, and provide practical advice when needed. They are a reliable and valued IT partner for our business”

Murray Beadle — General Manager

BFA

Why Choose Help IT?

Local

With local, face-to-face service and genuine collaboration, Help IT builds lasting relationships, offering expert advice and support you can trust every step of the way.

Proactive

We proactively protect your business, not just fix problems. Our managed IT and security services minimise downtime and keep your systems safe, so you can focus on what matters.

Scalable

As your business grows, our scalable cloud, VoIP, and IT solutions adapt with you—no need to worry about outgrowing your technology.

One-stop supplier

With our in-house expertise, Help IT provide the best in business brands and products, eliminating the stress of coordinating with multiple suppliers.

Compliance

We help you stay secure and compliant with robust firewalls, data encryption, and tailored cybersecurity training, safeguarding your data and reputation.

IT Solutions

| Education | Business | Healthcare

Taupo, servicing Central North Island and Bay of Plenty